FAQs <<< Frequently Asked Jo's

Run-of-the-Mill FAQ

  • We’re your creative Swiss army knife. From brand identity to web design to content that actually converts, we make brands look good and make sense. Think brains and beauty. With extra bookmarks in your Notion.

  • If you’re kind, passionate, and ready to invest in your brand, we’re listening. Whether you’re a start-up with big dreams or a legacy brand needing a glow-up… let’s talk.

  • Technically, yes. But we prefer to go deeper. Your logo is just the tip of the iceberg — we want to help shape your whole brand universe, not just its business card. This being said, if you genuinely just need a cute stamp for your work, we’re keen to grind on that with you, too.

  • One-hundo. Once the project’s wrapped and the invoice is paid, the files (and glory) are all yours.

  • We’re not a one-and-done kinda studio. We offer retainer packages, post-launch support, and occasional emergency font therapy.

The questions you actually wanted to ask

  • Only a little. (Kidding. We’ve seen worse. Way worse.) Come as you are! We’ll tidy it up and make it beautiful.

  • Of course. That’s what moodboards, and therapists, are for. We'll help you find your Southern Cross, and tell you gently why "quirky corporate cottagecore" is not a real aesthetic.

  • You can. But we’ll reply in the morning, with coffee and solutions.

  • PJs? No! … pshhh never... But yes, sometimes.
    Great ideas don’t clock always in at 9am, but the results are always dressed to the nines.

  • Awe, we get it! Let’s wrangle the chaos, light a candle, and give it a brand strategy that makes sense and sparkles. Messy beginnings make for iconic glow-ups.

Possible Reasons to Swipe Left 💔

  • We work fast and smart, but clarity and collaboration come first. Vibes alone does not a brand make.

  • As much as we love a strategy sesh, Jo is not here to invest time and value into brands that have no follow-through. No RAW, Adobe, or unwatermarked designs will be released until there is a formal signed retainer or payment in place. We hope you understand! xox

  • Jo will work tirelessly to ensure you have exactly what you need, with as many back-and-forths as it takes.
    However, clarity beats chaos. We offer thoughtful, strategic iterations and not design roulette.